General
How to Restart the VPN Service
Following a server reboot or whenever you notice updates not making it to and from the site, restarting your VPN service could resolve those issues. Step-by-step guide Log into your CounterPoint server (Not to be confused with a workstation with ...
How to Reconnect Your New Counterpoint Server to CP-Commerce
Occasionally you may need to move your Counterpoint server onto another machine. When you do, you will need to connect your new Counterpoint server to the CP-Commerce sync. The sync is installed on our separate dedicated servers, the only ...
Counterpoint: Counterpoint Limitations
Cannot run a Validated Return If your store is set to Authorize& Capture,you cannot use validated returns to automatically refundthe card on the order Setting to Authorize Only will allow validated returns thatautomatically refund the customer's ...