If your store is set to Authorize& Capture,you cannot use validated returns to automatically refundthe card on the order
Setting to Authorize Only will allow validated returns thatautomatically refund the customer's card.
To use a validated return inAuthorize& Capture,you will need to reobtain the payment information to processthe return.
This will not void the transaction in Secure Pay.
If the original payment needs to be cleared and the customeris running their card again for the release ticket:
To avoid the situation, consider ringing additional items asa separate transaction after completing the original release
When you edit an Ecommerce order you will not be able to adda new item or replace an item and set a decimal quantity