How to setup order confirmations and copies/store email addresses/transactional emails

How to setup order confirmations and copies/store email addresses/transactional emails

This article will help users understand how sales email settings and sender settings relate.

Step-by-step guide

  1. First, we want to set up the store email addresses so that order confirmations come from the right email.

Navigate to Stores> Settings> Configuration


    48398737.png

  1. In the side bar on the left, scroll down to the General section open it and click on “Store Email Addresses”.

        48398738.png

  2. Enter a Sender Name and Sender Email for each contact.

        48398739.png

  3. Go back to the main configuration page.
    48398729.png
  4. After clickingSALES, you will see a number of options drop-down as can be seen below. Click on the one that saysSales Emails:
    48398730.png
  5. After clickingSales Emails, you should see the following options on the right hand side:
    48398731.png

    1. Order Confirmation Email

      1. ClickOrder. You should now see the following options:
        48398741.png

        1. The option I have surrounded in black is where you can use one of the senders you should have already configured to send confirmation emails.
        2. The option I have surrounded inredis where the order confirmation is set forlogged-incustomers.
          48398733.png
        3. The option I have surrounded inblueis where the order confirmation is set forguest customers.
          48398734.png
        4. The option I have surrounded ingreenis where you can enter which email addresses to send order confirmation email copies to.

      2. Make note of the name in the dropdown.

        As a reminder, the following are just examples. Please refer to your website's admin panel for what your actual email template is set as.

        1. For example, forlogged-incustomers, you would useNew Order. The (Default) is just indicating this isthe default setting and isNOTa part of the template name.
        2. Forguests, you would useNew Order for Guest. As stated above, the (Default) is just indicating this is the default setting and isNOTa part of the template name.










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