Navigate to Items

• In Counterpoint, go to Inventory→ Items.

  • 
• You should now see the following menu:
  • 

Item Setup

Item Numbers

• When creating your item numbers, you should be aware that items on the website side are setup with what are called Spacesand Sectors:
  • Spacesare any groups with a limited size for an event.
    • Examples of Spaces are limited sized locations such as different rooms or classes.
  • Sectorsare any groups with a limited size within a Space.
    • Examples of Sectors are limited seating per table or different times for an event
  • For each sector, you will need to create a Counterpoint item.
    • For example,10:00 AM,10:30 AM, and11:00 AMwould each need a separate Counterpoint item.

      

    • If you have separate days, it should be:
      • <EVENT><DAY><TIME>
        • NATURERESSAT10
        • NATURERESSUN10

    • Only Have One Location and No Limited Sessions?

      If your event does not have different locations, timed sessions, or limited seating, you will only need one Counterpoint item.
      
      

    • Do not specify the ticket type (Adult, Child, Member, Premium, etc.) in the item number.

      This will be set in the Units tab.

  • Keep a note of what the item number(s) are as you will need them for setting up the event on the website side.
    • This process will be covered in Step 3: Creating Your Event Online.
• After setting up the Item number and Description, the tabs we will be concerned with are Main, Units, and Other.
  • 

• Main

  • In the Main tab, you will setup one of the ticket types (Adults, Child, Member, etc.) and its price.

    • 

      • Stocking unitwill be one of the ticket types you plan to use.
        • It does not matter which ticket type is specified.
        • Price-1 should be set as the price of this ticket type.

• Units

  • In the Units tab, you will setup the other ticket types and their prices.

    • 

      • Alt-#unit

        • This is the label for your ticket type (e.g. Adult, Children, Member, etc.).

        • Press the magnifying glass and select one of the units you created in Pre-event Setup: Setting Up Ticket Types

      • ____Children= ____Adults
        • This should always be 1:1 as shown above in blue.
      • Alt-# price-1
        • This will be the price of the ticket type as shown above in orange.
        • Enter the price of the ticket type here.

• Other

  • In the Other tab, you will setup the prompt on the POS touchscreen to select the ticket type and enable the item as an admission ticket.

    • 
      • Prompt for unit
        • This will setup the prompt on the POS touchscreen to select the ticket type.
      • Admission ticket
        • This will enable the item as an admission ticket.
• Now, save the item and setup inventory.
  • Create inventory like you would a regular item.
  • Use Adjustments to set the quantity of the item
    • The quantity for the item should be how many tickets can be sold. If it's a general admission, set it to 99999999.

The next step is Step 2: Setting Up Your Event Online.